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Customer Reviews

Read What Our Customers are Saying

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Ronna Gyllenhaal
1 day ago
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Elizabeth and Bill Bonnell
1 day ago
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Thank you for fast service on a hot day!

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Steven Byrne
2 days ago
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Family HVAC is the best company I have ever used. They installed my HVAC system 6 years ago and I have never had a problem. Brew serviced my system for the season toaday, he was on time, very courteous and knowledgeable. I love this company.

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Kristin and John Bair
3 days ago
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Brew is always amazing, reliable and efficient. Everyone in the organization that we've come in contact with is helpful and accommodating. We really appreciate everything!

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John Reynolds
3 days ago
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Provided us a quote over the weekend which was super helpful. Josh and Brew were at my house 3 days later to do the install. They were great.

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jon schwartz
4 days ago
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Brew and the Family team are amazing! Service and follow up are exceptional.

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Hedda Blau
5 days ago
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Kevin Joy
5 days ago
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Great Service!

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Doug S
5 days ago
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Exceptionally fast response time and quality diagnosis and resolution of the AC no start issue.

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Yana Farrally-Plourde
5 days ago
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We've used Family Heating & Air Conditioning three times and we've been very happy with the service. Brew is fast, professional, and straightforward. Definitely our go-to guy!

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Viki Black
5 days ago
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Professional and polite!

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Douglas Fox
5 days ago
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They were on time, had good/honest feedback and didn't try to upsell me on a bunch of stuff as so many others seem to do. I will use them again.

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Lauren Rumig
5 days ago
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Sue Hasse
6 days ago
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Excellent service. Technicians are knowledgeable, professional, and courteous. Highly recommend Family HVAC!

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Joel Cassway
6 days ago
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Josh was "the real deal". He was on time, very polite and most important-he was very knowledgeable.He did a through inspection of our ac equipment and was able to diagnose the problem.

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Sue Hasse
7 days ago
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Excellent prompt service. Reliable and honest!

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Adriana Motto
8 days ago
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Family Heating & Air Conditioning provides top notch customer service! The first hot day of the season, we noticed our central air was not working properly. It happened to be while we had a family event planned and lots of out of town company. I called and left a message after hours and recieved a response within an hour at 10 pm at night! I explained the situation and they were able to work us into their busy schedule the very next day. The tech was timely, efficient and shared that he needed to order a part - which would take a day or two to recieve before they could install for us. Knowing we had a house full of people and a warm forecast, the whole team when above and beyond to get us through the situation; even offering to install a couple temporary AC units in our home while we waited for the part. True to their word, the part was installed the next day. They worked around our busy schedule, were always timely, and communicated with us every step of the way. This team took what could have been a very stressful situation and handled it beautifully! Thank you, Family Heating & Air Conditioning, we truly felt like family this week! We are so grateful!

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Steve Kim
9 days ago
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AC failed on us days before the weather got hot. Reached out to Family HVAC and got connected with Brew. He called me and said he was working on another job in the area and could come to see my unit in an hour. He came by and diagnosed the problem right away. They scheduled the installation the very next day and did not charge me an emergency fee as they had additional crew they could pull from a commercial work being done near by. These guys are efficient, knowledgeable and very professional. Both my units are builder installed and are both 20 to 25 yrs old and my other unit will likely fail in the next few yrs. I know who I will be calling when that does. Highly recommended.

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Diane Barry
9 days ago
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Ryan and Tracy Perlman
9 days ago
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Always super supportive service! Brew is the best!

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Antoinette Lewis
10 days ago
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Russ Harding
10 days ago
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Our service tech Bru was great. Courteous efficient did a great job. We’re very satisfied with the service.

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Gerry and Dorian Gallagher
10 days ago
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Rachel Fagan
11 days ago
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Lenny Bedasee
11 days ago
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