Privacy Policy

1. Introduction

FamilyHVAC.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information.

2. Information We Collect

• Personal Information: We collect your name, email address, phone number, and home address when you fill out forms on our website.
• File Attachments: If you choose to upload files through our forms, we may collect and store these files.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect data for ad targeting and analysis purposes.

3. How We Use Your Information

• To provide and improve our services.
• To communicate with you regarding appointments, services, and promotions.
• To analyze website usage and improve our marketing efforts.

4. SMS/MMS Messaging Compliance (10DLC)

By providing your phone number, you consent to receive SMS and MMS messages from FamilyHVAC.com related to our services, promotions, and appointments.

• Opt-In: You agree to receive messages when you submit your phone number through our forms.
• Opt-Out: You can opt out of receiving messages at any time by replying “STOP” to any SMS or MMS message you receive from us.
• Message Frequency: Message frequency may vary based on your interactions with our services.
• Message and Data Rates: Standard message and data rates may apply.

5. Sharing Your Information

We do not sell or share your personal information with third parties except as necessary to provide our services or comply with legal obligations.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.

7. Your Rights

You have the right to request access to the personal information we hold about you and to request corrections or deletions. To exercise these rights, please contact us at:

Corporate Office:
Family Heating and Air Conditioning
873 Township Line Road, Elkins Park, PA 19027
Tel: (215) 377-9090
Email: contact@familyhvac.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Corporate Office:
Family Heating and Air Conditioning
873 Township Line Road, Elkins Park, PA 19027
Tel: (215) 377-9090
Email: contact@familyhvac.com